Turn on what you're happy with. You can change this any time from the footer.
Sign-in, security, your basket and remembering this choice. To stop the free Heavy One messages and the free daily videos being reused we also count them against a scrambled version of your IP address on our server, kept 24 hours. Nothing is stored on your device for that.
Remembers you between visits: your dietary mode, how you like your saved places shown, a plan you have not saved yet, and a "Welcome back" after you sign in. It also runs the Heavy One guest trial, with a guest ID on this device and a scrambled record of this device (browser, screen size, time zone, language) on our server for 30 days, so your free messages are counted fairly and your chat comes with you when you sign up.
A short-lived ID for this tab, so we can see how Heavy One and the planner are used and improve them.
Credits the curator who sent you, and records which link brought you to an order. No ads follow you around.
Last updated 6 October 2026
Cookies are small files saved on your device. Some keep the site working. Others are optional, and we only use them if you say yes. You can change your mind any time.
ph_consentRemembers your cookie choice so we don't ask again, with a random ID for that choice.We keep a matching record of what you chose and when, against that ID and never your IP address, so we can show what you agreed to.Kind: NecessaryKept for: 6 monthswordpress_logged_in_*wordpress_sec_*Keeps you signed in, and keeps your account secure.Kind: NecessaryKept for: Until you sign out, up to 14 dayswordpress_test_cookieChecks your browser accepts cookies, so signing in can work.Kind: NecessaryKept for: Sessionph_welcome_backShows "Welcome back" once, on the page after you sign in.Without Functional cookies we skip the greeting.Kind: FunctionalKept for: 2 minutesph_portalLets our team reach the admin sign-in page. Only set for staff.Kind: NecessaryKept for: 1 hourwoocommerce_cart_hashwoocommerce_items_in_cartwp_woocommerce_session_*Holds your basket when you buy a membership.Only set once you start a checkout.Kind: NecessaryKept for: Session, basket up to 2 daysph_plan_tray_v1Holds the places you have added to a plan until you save it.Stored in your browser, not a cookie. Without Functional cookies it lasts only for this tab; with them it stays until you save or clear it.Kind: NecessaryKept for: This tab, or until you save or clear it with Functional onph_join_emailphPlanDraftphFeedSeedCarries what you typed or picked from one step to the next, such as a plan moving into the builder.Stored in this tab only, not a cookie.Kind: NecessaryKept for: Until you close the tabph_guestCounts your free Heavy One messages and links the chat to you, so it carries over when you sign up.Set by the Heavy One guest trial, alongside a scrambled record of this device on our server (see How the guest limit works).Kind: FunctionalKept for: 30 daysph_anonCounts free planner uses for visitors who are not signed in.Kind: FunctionalKept for: 30 daysph_modeRemembers your dietary mode, such as Vegan, on this device.Stored in your browser, not a cookie.Kind: FunctionalKept for: Until you clear itph_favs_viewRemembers whether you like your saved places as a grid or a list.Stored in your browser, not a cookie.Kind: FunctionalKept for: Until you clear itphHeavyOneSessionphPlannerSessionGroups the steps of one visit to the planners, so we can see where people get stuck. Never what you typed.Stored in this tab only, not a cookie.Kind: AnalyticsKept for: Until you close the tabph_refRemembers which curator's link you came from, so they get the credit if you join.Kind: MarketingKept for: 30 dayssbjs_*Records the link you arrived from, so we can see where a membership sale came from. Set by WooCommerce, our shop.Kind: MarketingKept for: Session, 30 minutes after your last pageph_cityRemembers the city you picked in the Explore menu, so it opens on your city next time.Without Functional cookies we show the city of the page you are on instead.Kind: FunctionalKept for: 6 monthsGuests can send Heavy One two messages before we ask you to sign up or sign in. To stop the limit resetting, we keep a scrambled, one-way version of your IP address and a few device details, like screen size and browser. We can't turn these back into your actual address or device. They're stored for 30 days, used only for this limit, and never shared or used for advertising.
If you turn Functional cookies off, or have not chosen yet, you can still try Heavy One, but the chat can't be kept when you sign up. Then we count the free messages with the scrambled IP alone, on our server, kept for 24 hours. Nothing is stored on your device for this and no device details are read.
Turning Functional off later deletes your guest ID and your kept chat straight away. The scrambled count itself stays until it expires, so the free messages can't be had again by switching cookies off and on. We do this to stop the free trial being misused, which is our legitimate interest, and it never identifies you.
Most browsers let you block or delete cookies. If you block the necessary ones, signing in won't work.
Email privacy@planheavy.co.uk.